The Company

Jet-Ops FZE is a Dubai based company and holder of UAE Air Operators Certificate. It operates the seaplane services for Seawings. Jet-Ops FZE is owned by Air Charter International (ACI), an established aviation services company that has been operating in Dubai since 1994.

1. Role: Multi-Skilled Guest Service Executives

  • 1 Guest Service Executive – Chinese Speaking

Location :  Dubai


  • Preferred Graduate or Professional diploma holder
  • Open to men and women both (preferably between 20 to 30 years)
  • Hospitality experience – in Hotels, Resorts & High end guest houses etc.
  • Tour Guiding – specialized tours, city tours etc. – Must already be qualified in UAE or home country
  • Reservations – travel, hotels & high end guest houses etc.
  • Aviation – airport ground handling, check in, etc.

We are keen on candidates who have an outstanding personality as well as:

  • Prior experience and understanding of bespoke 5-star Guest Service experience
  • Switched on – proactive and focused
  • Able to Multi Task and not scared to get your hands dirty
  • Well-groomed with excellent communication skills – Additional languages would be an advantage
  • Highly customer oriented and customer engaging
  • Computer literacy a must
  • Energetic, Confident, Honest & Patient
  • Proactive & Forward thinker
  • Driven for sales/ customer service/ etc.
  • In good physical condition – able to adapt to working in the Middle-East.
  • Clean and sober habits
  • Clear Medical History – Medical clearance from Doctor will be required.

This position requires flexible coverage of multiple shifts on roster in support of 7 day operation, including holidays.

Please email your CV & Cover Letter to [email protected]

2. Role: Ground Handling Supervisor

Reporting to: Ground Operations Manager

Location: Dubai

Job scope: Ensure smooth functioning of Seawings Ground Handling function and operations through:

  • Maintenance of equipment, docks, boats, golf carts, boat trailer and Seawings vehicles
  • Assist with aircraft related issues and passenger assistance/safety
  • Ensure safe and efficient handling of Rigid Inflatable Boats and aircraft
  • Team management – scheduling, rostering, leave planning etc


  • 3-4 yrs of experience in Dock or Operations supervisory role
  • Experienced in planning and reporting, making work schedules/rosters
  • Proven leadership abilities through experience in handling a multicultural team
  • Strong interpersonal skills to create conditions for cooperation and high standards of performance from subordinates.
  • Ability to communicate effectively with all levels of operations.
  • Sound familiarity with Computers and knowledge of MS Office applications
  • Desirable but not mandatory:
    • Seamen License/qua lification
    • Experience in handling boats, boat trailer etc
    • Light and Heavy vehicle driving license
  • Confident
  • Systematic
  • Pro-active

This position requires flexible coverage of multiple shifts on roster in support of 7 day operation, including holidays. 

Please email your CV & Cover Letter to [email protected]